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SATISFACTION
Your total satisfaction is guaranteed with every purchase. We will cheerfully exchange, adjust, refund or do whatever is necessary to keep your ceramic experience with us a happy one. We want you to enjoy a rewarding and satisfying business relationship with us.
RETURNS
Merchandise may be returned within 15 days of shipment if not completely satisfied, at customer’s expense. You must obtain a RET# from bayouceramics@bellsouth.net before sending any item back to receive proper credit, refund or replacement. We will only accept items that have not been damaged or altered in any way.
QUALITY
Our bisque is made from quality slip and fired to cone 04. We fire our kiln slow and do not rush the cooling process to avoid stress cracks. Detail is replaced and items are well cleaned and well put together. Of course, every piece may not be perfect, but we try to create the best bisque piece possible.
PRIVACY STATEMENT
Bayou Ceramics is committed to protecting your privacy. We will not sell or disclose your address or personal information to anyone.
PRICING
Our bisque prices are discounted for Internet shoppers. The discount price for each piece varies and is based on a number of factors such as cutouts, difficulty or ease of mold, attachments, lots of detail, etc.
CHANGES
We reserve the right to make changes in prices and/or policy as may be necessary without advance notice.
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